Southeast Electrical Services, LLC ("Southeast Electrical," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.southeastelectricalwi.com (the "Site") or use our services.
By using our Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Information you provide directly
- Name
- Phone number
- Email address
- Mailing or service address
- City
- Details about your electrical service request (e.g., "How can we help?")
- Any other information you choose to submit through our contact forms, estimate requests, or booking tools
Information collected automatically
- IP address
- Browser type and device information
- Pages visited and time spent on our Site
- Referring website or source
- General location data (city/region level, based on IP address)
We may collect this automatically through cookies, analytics tools, and similar tracking technologies (see Section 5 below).
2. How We Use Your Information
We use the information we collect to:
- Respond to your requests for estimates, quotes, or service bookings
- Schedule and confirm appointments
- Communicate with you about your service, including reminders and follow-ups
- Improve our website, services, and customer experience
- Send appointment updates via our scheduling/communication tools
- Comply with legal obligations
- Protect against fraudulent or unauthorized activity
We do not sell your personal information to third parties.
3. How We Share Your Information
We may share your information with:
- Service providers who help us operate our business (e.g., scheduling software, hosting providers, payment processors, communication/reminder tools)
- Legal authorities, if required to comply with a law, regulation, subpoena, or legal process
- Business transfers, if Southeast Electrical is involved in a merger, acquisition, or sale of assets
We do not share your personal information with third parties for their own marketing purposes.
4. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies & Tracking Technologies
Our Site may use cookies and similar tracking technologies to improve functionality and understand how visitors use our Site. You can control or disable cookies through your browser settings; however, doing so may affect certain features of the Site.
We may also use third-party analytics tools (such as Google Analytics) to help us understand Site traffic and usage patterns.
6. Your Choices & Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of certain communications
To exercise any of these rights, please contact us using the information in Section 9 below.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children's Privacy
Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
9. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:
Southeast Electrical Services, LLCEmail: Office@SoutheastElectricalWI.comPhone: (262) 955-7369
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any updates will be posted on this page.
